Order Policy & Process
Order Policy
- Direct Payment – If you pay before contacting us, we’ll confirm your styles, quantities, and customization details.
- Final Quote – We’ll provide the best available unit price and shipping options for your review.
- Price Adjustment – After you confirm, we’ll recharge or refund any price difference.
- No Response – If we don’t receive a response within 3 business days, we’ll attempt to refund the order.
- Custom Orders – For complex custom orders, we’ll issue a Proforma Invoice (PI) listing all costs and attach it to a draft order to ensure everything is clearly documented.
Order Process
1. Send Your Product Requirements
Share your product needs, including styles, quantities, customization details, reference images, or product links. Our team will review your requirements and recommend suitable options.
2. Choose Products & Customize Your Order
Select from our available styles or create your own custom design. You can choose materials, colors, sizes, logos, printing or embroidery methods, accessories, labels, and packaging options.
3. Confirm Pricing & Order Details
We provide a quotation based on your order quantity, product specifications, customization requirements, and shipping destination. After confirming the details, we prepare your order for production.
4. Sample Approval (For Custom Orders)
For customized products, we can create samples before bulk production to ensure the design, materials, and branding details meet your expectations.
5. Production & Quality Control
Once the order is confirmed, our production team begins manufacturing. We carefully inspect products during production and before shipment to ensure consistent quality.
6. Packaging & Worldwide Shipping
Your products are packed according to your requirements and shipped worldwide through suitable shipping methods.
7. Receive Your Products & Grow Your Business
Receive your wholesale or custom products ready for retail, promotional campaigns, events, or brand collections.